eDiscovery Services Consultant (hybrid)

• Location

   

   

  Belfast/Northland/Strabane

   

   

  Job Description

   

   

   

  The eDiscovery Services Consultant is responsible for handling all aspects of data management using e-discovery technology tools. The Consultant will report directly to the eDiscovery Services Manager but will also collaborate closely with the Discovery and Information Governance Solutions (DIGS) team in Law and Regulation.

   

   

   

  The eDiscovery Services Team at Allstate provides services for our business partners in the DIGS, Human Resources and Investigative Services areas and supports the applications in our eDiscovery product portfolio. The Consultant is chiefly responsible for managing all case data from initial receipt through final disposition and in all critical interim steps. It is expected that the Consultant will master all phases of collection and processing. They will be expected to become adept in the use of all the processing and review systems including Exterro Fusion, Magnet EnCase Enterprise and Relativity.

   

   

   

  This role is also responsible for managing the vendor relationship for vended applications used by eDiscovery Services. This includes software patching and upgrades, security vulnerability remediation and back-end administration of associated on-premise infrastructure. Additionally, the Consultant will be accountable for managing the case workflow for the team.

   

   

   

   

  Responsibilities include (but are not limited to)

   

   

   

  • Control of collection, loading and processing of electronic discovery data.
  • Active communication with the Manager and Discovery and Information Governance Solutions (DIGS) throughout the case lifecycle.
  • Find ways to improve processes and build efficiencies in the daily workflow.
  • Hands-on, daily, work in EnCase Enterprise, Office 365 Compliance Portal and Relativity.
  • Remediate security vulnerabilities for applications and infrastructure supported by eDiscovery Services.
  • Perform application updates and upgrades as necessary.
  • Mastery of all data processing systems, techniques, and workflows in Relativity.
  • Involvement in ongoing data remediation and archiving.
  • Maintenance of Chain of Custody where appropriate.
  • Involvement in vendor activity and communication.
  • Perform stringent quality control checks of data and load files created internally or from vendors and other third-party sources, for loading into Relativity.
  • Collaborate with other eDiscovery Services team members in all aspects project work, as needed, but also capable of working independently to accomplish team goals.
  • Write clear, concise regular status updates for leadership.
  • Assist with testing existing as well as new software and participate in vendor demonstrations.
  • Perform other duties, as assigned by the eDiscovery Services Manager.
  • Pursue additional education and training in relevant eDiscovery Technology topics.
  • Understand, and strictly maintain, the confidentiality of all matters involved.

   

   

   

  Hours of work

   

  • Standard hours Mon – Fri;
  • Flexibility to meet business needs as required;
  • Full time only.

   

   

  Essential criteria – Candidates should clearly state on their application form how they meet each of the essential criteria as these will be assessed during shortlisting and only these deemed to meet all of the below criteria will move forward to the next stage.

   

  • A minimum of 4 years’ experience in a similar role
  • DBA or strong knowledge of Microsoft SQL 2016 or similar relational database.
  • Prior experience with administration of Microsoft desktop and server operating systems.

   

   

   

   

  Desirable Criteria – These criteria may be used where we have a high number of applicants

   

   

  • Bachelor's degree or solid equivalent experience in an eDiscovery Technology or Litigation Support Analyst or equivalent role.
  • Project coordination/management experience is highly desired.
  • Relativity certifications; RCA, RCP
  • Opentext EnCase certifications; EnCE, EnCeP.
  • Prior work experience supporting eDiscovery processes in a law firm, corporate or vendor setting.

   

   

  Travel requirements

   

  • Flexibility required to meet business needs

   

   

  On-call Requirements

   

  • Flexibility required to meet business needs

   

  Apply Here: https://bit.ly/3yyNo9a 

   

  Statement on Fair Employment and Equal Opportunities

   

  Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

   

   

  We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

   

   

   

  The closing date for receipt of applications is Friday the 7^th of January 2022