Technical Lead Engineer- Java/.Net (hybrid or remote)

• About Us

   

  The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

   

  You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

   

  Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.

   

  Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 

   

   

  Location

   

  Belfast/Derry-Londonderry/Strabane/Remote GB

   

  Your role in the team

   

  We are hiring for a Tech Lead Engineer within our Direct Sales, Service & Marketing organisation. We are in the midst of transforming our organisation to standardise and optimise our contact centers as part of rethinking how we engage with our customers. This Lead Engineer will play a key role in helping us define and achieve the future of technology used in our contact centers to support our customers.

   

  The Lead Engineer will have a critical focus on engineering excellence as well as contributing on technical strategic direction to maximize the customer and enterprise value. This role is responsible for more than a dozen applications utilized by our contact centers every day, from small functionality to very large. This role requires building key relationships and working closely with product managers, business partners and any other key stakeholders, ensuring the successful execution of technical and product strategies and achievement of enterprise goals. This role directly supports Allstate’s vision and strategies of transformative growth and Contact Center Modernization. 

   

  The role also has a strong leadership component and expects you to guide less-experienced developers on implementations. You are expected to promote a healthy team culture by encouraging learning and challenging ideas, especially through code reviews and design discussions. Ensure high quality code through various forms of testing including unit & component testing. Be a thought leader in establishing and refining coding best practices. Take ownership of continuous integration & delivery pipelines to get code to production quickly.

   

   

  • Partner in collaboration and strategy alignment across product portfolios (cross-product) in partnership with product managers, other peers and key stakeholders with the customer needs and wants in mind
  • Serves as the anchor of the team and practices technical leadership; helping guide the team in choosing the right technology, shaping the architecture and design of the products we build, solving technical problems, and resolving any technical conflicts within the team
  • Lead and participate in knowledge sharing and contribute to the overall growth of the collective knowledge of the engineering community.
  • Actively engages in story planning and estimation.
  • Implements high complexity stories and lead others on lower complexity stories.
  • Leads the design of many software components.
  • Actively engages in code reviews to yield the highest quality code possible.
  • Uses experience to challenge approaches but also makes reasonable compromises to achieve delivery objectives.
  • Participates in all agile ceremonies with an iterative mindset including retrospectives to gather feedback and derive actionable items to improve the team and the product.
  • Make technical presentations to stakeholders and other leaders
  • Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices and advocates for a strong culture through engineering excellence
  • Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll out.

   

   

  So, what are the essential criteria to apply?

   

  • All candidates must evidence an existing right to work in the UK
  • 5+ years of developing and implementing systems at scale - preferably Java, .Net

   

  The successful candidate must also demonstrate competency in:

   

  • Ability to proactively anticipate problems and seek opportunities
  • Effectively lead and collaborate across boundaries to implement decisions and /or initiatives
  • Ability to distill and present technical information to stakeholders with the appropriate level of detail
  • Ability to learn new technologies, and teach other members of the team(s)
  • Ability to work effectively across organizational and geographical boundaries

   

   

   

  We also have some desirable criteria

   

  • Strong Java development skills preferably with experience in Spring
  • Experience with Apache Kafka a plus
  • Experience working in an agile methodology
  • Experience working with contact centers
  • Experience developing APIs
  • Experience in web and API security including authentication, authorization, OAuth, OWASP
  • Experience in responsive web front end / single page application development using modular JavaScript, HTML5, CSS3, and Less, including recent experience with React.js
  • Experience developing continuous integration, continuous delivery, and continuous deployment pipelines for distributed apps (including use of Jenkins, Artifactory, Gradle)
  • Experience in Test Driven Development; including knowledge and experience in testing frameworks
  • Experience in backend development design and implementation; database (relational, NoSQL, caching), messaging and big data development, implementation, and optimization
  • Experience of cloud services, deployment models, and distributed systems

   

   

   

  What we offer

   

  As Digital DNA’s Workplace of the Year 2020 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.

   

  Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.

   

  We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.

   

  We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.

   

  Apply Here: https://bit.ly/3KyZp34 

   

  Statement on Fair Employment and Equal Opportunities

   

  Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

   

  We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

   

  Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

   

   

  The closing date for receipt of applications is Monday 28^th March 2022